This Payment Policy explains the accepted payment methods, payment confirmation process, order processing requirements, invoice terms, and important payment conditions for customers purchasing shipping containers and related products from Nelson Shipping Containers LTD.
Nelson Shipping Containers LTD currently accepts payment by bank transfer for container purchases, delivery charges, modifications, cabins, refrigerated units, container pools, and related container products. Bank payment details are provided on your official invoice or order confirmation.
We aim to make payment clear, safe, and straightforward for our customers. At present, the following payment methods apply:
We accept bank transfer payments. Bank account details will be provided on the official invoice issued by Nelson Shipping Containers LTD. Customers must use the correct payment reference when making payment.
AvailableWe accept credit card payments as a payment option; however, this service is currently unavailable. Once credit card payments become available again, customers will be informed before completing their order.
Currently UnavailableBank transfer is currently our main accepted payment method. Customers must ensure that payment is made only to the bank account details shown on the official invoice or payment instruction issued by Nelson Shipping Containers LTD.
Nelson Shipping Containers LTD will never ask customers to make payment to bank details that are not shown on an official invoice or written payment confirmation from our company. Customers should check all invoice details carefully before making payment.
Credit card payments are listed as an accepted payment option; however, they are currently unavailable. Customers who wish to pay by card should contact us before placing an order to confirm whether card payment facilities have been restored.
If credit card payments become available in the future, all applicable payment instructions, processing details, and any permitted terms will be provided clearly before payment is made.
Before payment is made, customers may receive an invoice or payment confirmation showing the product details, delivery details, total amount payable, payment instructions, and order reference.
The customer requests pricing for a container, cabin, refrigerated unit, pool, or modified container.
An invoice or written confirmation is prepared with product, delivery, and payment details.
The customer completes payment using the accepted payment method and correct reference.
Once payment is received, the order can be confirmed, processed, and prepared for delivery.
Payment must be made within the timeframe stated on your invoice, quote, or order confirmation. If no specific payment deadline is stated, payment should be made as soon as possible to avoid delays in stock reservation, order processing, or delivery scheduling.
Containers and related products are subject to availability. An item may not be reserved, dispatched, modified, or delivered until payment has been received and confirmed unless a different written arrangement has been agreed by Nelson Shipping Containers LTD.
Once a payment has been made, customers may be asked to provide proof of payment, especially where immediate processing or delivery scheduling is required. Proof of payment may include a bank receipt, transaction confirmation, or payment screenshot.
Payment confirmation does not always mean cleared funds have been received. Nelson Shipping Containers LTD may wait until funds have cleared before releasing an order, confirming delivery, or beginning any agreed modification work.
Product prices, delivery fees, modification costs, and other charges will be displayed on the relevant quote, invoice, order confirmation, or written agreement. Customers should review all pricing carefully before making payment.
Customers are responsible for ensuring that payment is made to the correct account details provided by Nelson Shipping Containers LTD. If you receive suspicious payment instructions, unexpected bank detail changes, or an email that appears unusual, please contact us directly before making payment.
Always confirm that the company name, order details, amount, and payment reference are correct.
Use your invoice number or order reference to help us identify and process your payment quickly.
Contact us if you receive unusual payment instructions or a request to pay different bank details.
Retain payment receipts, bank confirmations, and invoices for your records.
If payment is delayed, incomplete, reversed, incorrect, or cannot be matched to an order, Nelson Shipping Containers LTD may delay order processing, delivery scheduling, stock allocation, or modification work until the issue has been resolved.
Customers should contact us as soon as possible if they believe they have entered an incorrect payment reference, paid the wrong amount, or sent payment to the wrong account.
Refunds, cancellations, returns, and order changes are handled in accordance with our applicable Refund Policy, Returns Policy, Terms and Conditions, and United Kingdom consumer law where relevant.
If a customer wishes to cancel or change an order, they should contact Nelson Shipping Containers LTD as soon as possible. Charges may apply where an order has already been processed, dispatched, customised, modified, transported, or delivered.
Nelson Shipping Containers LTD reserves the right to carry out reasonable checks to prevent fraud, payment misuse, unauthorised transactions, or suspicious activity. Orders may be delayed, refused, or cancelled if payment concerns cannot be resolved.
For questions about payment methods, invoices, bank transfer details, proof of payment, or credit card availability, please contact Nelson Shipping Containers LTD.
Last Updated: 06 July 2026