1. Introduction
Nelson Shipping Containers LTD respects your privacy and is committed to protecting your
personal information. This Policy explains what personal data we collect, why we collect it,
how we use it, how long we keep it, and the rights you have under applicable United Kingdom
data protection laws.
This Privacy Policy applies to personal information collected through our website, contact
forms, quote requests, emails, phone calls, online enquiries, customer communications,
purchases, deliveries, and any other interactions you may have with Nelson Shipping
Containers LTD.
This Policy has been prepared to follow the laws of the United Kingdom, including the UK
General Data Protection Regulation, commonly known as the UK GDPR, and the Data Protection
Act 2018.
2. Who We Are
Nelson Shipping Containers LTD is a UK-based supplier of new, used, and specialist shipping
containers. We provide shipping containers, storage containers, refrigerated containers,
container cabins, site offices, modified containers, container pools, and related container
solutions to customers across the United Kingdom.
Data Controller: Nelson Shipping Containers LTD is the data controller
for personal information collected through our website and business operations.
For any questions about this Privacy Policy or how we handle your personal data, you can
contact us at:
- Email: sales@nscontainers.co.uk
- Address: Bolton, Greater Manchester, United Kingdom
- Company Registration Number: 15508244
3. Personal Information We Collect
We may collect different types of personal information depending on how you interact with
us. This may include:
Contact Information
Name, email address, phone number, billing address, delivery address, postcode, and company details.
Order & Enquiry Details
Container type, container size, delivery location, quote request details, project requirements, and order history.
Communication Records
Emails, messages, contact form submissions, phone call notes, customer support requests, and feedback.
Payment & Transaction Details
Invoice information, payment confirmation details, transaction references, and purchase records.
Website Usage Data
IP address, browser type, device information, pages visited, time spent on the website, and referral information.
Marketing Preferences
Your communication preferences, consent choices, newsletter subscriptions, and opt-out requests.
4. How We Collect Your Information
We collect personal information directly from you when you:
- Visit our website.
- Submit a contact form or quote request.
- Email or call us.
- Request information about shipping containers or related services.
- Place an order or request an invoice.
- Arrange delivery of a container.
- Subscribe to updates, offers, or marketing communications.
- Interact with our website through cookies or similar technologies.
We may also collect limited information from delivery partners, payment processors,
analytics tools, advertising platforms, or other service providers where necessary for
business, delivery, security, or legal purposes.
5. Why We Use Your Personal Information
We use your personal information for legitimate business purposes, to provide our services,
respond to enquiries, complete orders, arrange deliveries, and meet our legal obligations.
| Purpose |
Personal Data Used |
Lawful Basis |
| Responding to enquiries and quote requests |
Name, email, phone number, postcode, container requirements |
Legitimate interests / steps before entering a contract |
| Processing orders and issuing invoices |
Customer details, order details, billing details, payment references |
Contract / legal obligation |
| Arranging delivery of containers |
Name, phone number, delivery address, site access details |
Contract / legitimate interests |
| Customer service and after-sales support |
Contact details, order history, messages, complaint details |
Legitimate interests / contract |
| Website security and fraud prevention |
IP address, device data, website usage data, communication records |
Legitimate interests / legal obligation |
| Marketing communications |
Name, email, phone number, preferences, enquiry history |
Consent / legitimate interests where permitted by law |
| Accounting, tax, and record keeping |
Invoices, payment records, customer and transaction details |
Legal obligation |
6. Lawful Bases for Processing
Under UK data protection law, we must have a lawful basis for processing personal
information. Depending on the situation, we may rely on one or more of the following
lawful bases:
-
Contract: when processing is necessary to provide a quote, process an
order, arrange delivery, or supply services you have requested.
-
Legal Obligation: when we must keep records for accounting, tax,
compliance, fraud prevention, or other legal reasons.
-
Legitimate Interests: when we use information to operate our business,
respond to customers, improve our services, protect our website, and manage enquiries.
-
Consent: when you choose to receive marketing communications or accept
certain optional cookies.
7. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve functionality, understand
website performance, remember user preferences, support security, and improve customer
experience.
Cookies may include essential cookies, analytics cookies, performance cookies, advertising
cookies, and functionality cookies. Some cookies are necessary for the website to work
properly, while others may require your consent.
You can usually manage or disable cookies through your browser settings. Where required by
UK law, we will request your consent before using non-essential cookies.
8. How We Share Your Personal Information
We do not sell your personal information. However, we may share your personal data with
trusted third parties where necessary to provide our services, operate our business, or
comply with legal obligations.
- Delivery and transport providers.
- Payment processors and banking providers.
- Accountants, bookkeepers, and tax advisers.
- IT service providers, hosting providers, and website support providers.
- Customer relationship management and communication platforms.
- Analytics and marketing service providers where permitted by law.
- Legal advisers, insurers, debt recovery providers, or dispute resolution bodies.
- Government authorities, regulators, courts, or law enforcement where required by law.
Where we use third-party service providers, we expect them to handle personal data securely
and only process it for the purposes we have agreed.
9. International Data Transfers
Some of our service providers, such as website hosting, analytics, email, or software
providers, may process data outside the United Kingdom. Where personal data is transferred
outside the UK, we aim to ensure that appropriate safeguards are in place in accordance with
UK data protection requirements.
10. How Long We Keep Your Information
We keep personal information only for as long as necessary for the purposes for which it was
collected, including to provide services, manage customer relationships, resolve disputes,
meet accounting obligations, and comply with legal requirements.
Enquiry Records
Kept for as long as reasonably necessary to manage your enquiry and follow-up communication.
Customer & Order Records
Kept for business, warranty, delivery, accounting, and legal record purposes.
Marketing Records
Kept until you unsubscribe, withdraw consent, or request removal where applicable.
Website Analytics
Kept for a limited period based on the settings of our analytics and website tools.
11. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information
against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
These measures may include secure website technology, access controls, password protection,
restricted access to customer records, secure communication systems, and careful selection of
third-party providers.
While we take reasonable steps to protect your information, no website, email system, or
online service can be guaranteed to be completely secure.
12. Your Data Protection Rights
Under UK data protection law, you may have the following rights in relation to your personal
information:
01
Right of Access
You can ask for a copy of the personal information we hold about you.
02
Right to Rectification
You can ask us to correct inaccurate or incomplete personal information.
03
Right to Erasure
You can ask us to delete your personal information in certain circumstances.
04
Right to Restrict Processing
You can ask us to limit how we use your personal information in certain cases.
05
Right to Object
You can object to certain types of processing, including some direct marketing.
06
Right to Data Portability
You can request your data in a structured, commonly used format where applicable.
07
Right to Withdraw Consent
Where we rely on consent, you can withdraw your consent at any time.
08
Right to Complain
You can complain to the UK Information Commissioner’s Office if you are unhappy with how your data is handled.
To exercise your rights, please contact us at
sales@nscontainers.co.uk.
We may need to verify your identity before responding to your request.
13. Marketing Communications
We may contact you with information about our containers, services, offers, or updates where
permitted by law. You can opt out of marketing communications at any time by contacting us
or using any unsubscribe option provided in our messages.
We will not sell your personal information to third parties for their own marketing purposes.
14. Children’s Privacy
Our website and services are intended for adults and business customers. We do not knowingly
collect personal information from children. If you believe a child has provided us with
personal information, please contact us so we can take appropriate action.
15. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy
practices, security, or content of external websites. You should review the privacy policies
of any external websites you visit.
16. Complaints
If you have concerns about how we handle your personal information, please contact us first
so we can try to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office,
the UK regulator for data protection matters.
17. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business,
website, services, legal requirements, or data protection practices. Any updated version will
be posted on this page with a revised “Last Updated” date.
18. Contact Us
For questions about this Privacy Policy, your personal information, or your data protection
rights, please contact Nelson Shipping Containers LTD using the details below:
Last Updated: 06 July 2026
